Customer Care
Product Care
Designed to be worn. Made to be cared for.
Proper care helps preserve the appearance, fit, color, and quality of your Creative Heritage pieces.
CARE INSTRUCTIONS
Because materials and construction may vary by product, always follow the care instructions provided on the individual product label or product page first.
Unless otherwise specified:
• Machine wash in cold water on a gentle cycle.
• Wash with similar colors.
• Turn printed or decorated garments inside out before washing.
• Use a mild detergent.
• Do not use bleach unless specifically permitted on the garment care label.
• Avoid harsh chemicals and stain treatments that may affect fabric, printing, or embellishments.
• Tumble dry on low when permitted, or air dry to help preserve the garment.
• Iron on low when appropriate. Do not iron directly over printed graphics, embroidery, transfers, or other embellishments.
• Do not dry clean unless the garment care label specifically permits it.
PRINTED & DECORATED GARMENTS
For garments featuring screen printing, heat transfers, specialty graphics, embroidery, or other decorative applications, we recommend washing the garment inside out and avoiding excessive heat. High temperatures can shorten the life of printed and applied details.
COLOR & FABRIC
Minor variations in color, texture, placement, and finish may occur between garments. These variations can be a natural result of the fabric, manufacturing process, printing method, or individual production run and are not necessarily considered defects.
Dark and richly colored garments should be washed with similar colors, particularly during the first several washes.
YOUR PRODUCT LABEL COMES FIRST
The care information provided by the garment manufacturer should always take priority over the general recommendations on this page. If the instructions on your garment's care label differ from the recommendations above, follow the garment label.
QUESTIONS ABOUT YOUR GARMENT?
If you're unsure how to care for a Creative Heritage item, please contact Customer Care before washing or treating the garment. Include the product name and, when possible, a photograph of the care label so we can better assist you.
CREATIVE HERITAGE
Three Houses. One Heritage.
Product-specific care guidance should take precedence over general guidance on this page.